Sea Silk Travel Privacy Policy

Who We Are

Sea Silk Travel is a Red Sea-based travel and diving agency offering customized dive holidays, liveaboard safaris, and tailored experiences. Our website address is: https://seasilk.travel.

What Personal Data We Collect

We collect personal data only when you interact with us directly, such as through booking forms, contact messages, or messaging platforms like WhatsApp. This may include your name, email, phone number, and travel preferences.

How We Use Your Data

We use your data to respond to inquiries, confirm bookings, issue invoices, and provide relevant travel services. We do not sell or rent your data. Data may also be used for customer support, updates, and operational communication.

Cookies

We use cookies to enhance your browsing experience and analyze traffic. By using our site, you consent to the use of cookies. You can disable cookies in your browser settings at any time. We recommend reviewing your choices through our cookie consent banner, powered by CookieYes or a similar tool.

Embedded Content

Articles and sections of this website may include embedded content (such as YouTube videos or Instagram posts). These websites may collect data, use cookies, and monitor your interaction with that content as if you visited their site directly.

Payments

If you make a payment through Stripe, your payment information is handled securely by Stripe. We do not store or access your credit card details. Please refer to Stripe’s Privacy Policy for more information.

WhatsApp and Messaging

When you contact us via WhatsApp, your message is processed through WhatsApp’s platform. We may store relevant message content or contact details in order to assist you or complete your booking. Please refer to WhatsApp’s Privacy Policy for more details.

Who We Share Data With

We do not sell, rent, or share your personal information with third parties unless required to deliver a service you request (such as booking with a partner dive center or accommodation provider), or where required by law.

How Long We Retain Your Data

We retain contact information and booking-related data as long as necessary to fulfill your travel request or comply with tax/legal obligations. You may request deletion of your data at any time.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To do so, please contact us at info@seasilk.travel.

Third-Party Services

We may use the following services for analytics, payments, marketing, or customer support:

  • Google Analytics – to analyze website performance and visitor trends
  • Facebook Pixel – for advertising and remarketing purposes
  • Microsoft Clarity – to understand how users interact with our site. Learn more at clarity.microsoft.com
  • CookieYes – for managing your cookie consent and compliance preferences

These services may collect anonymized data and place cookies in your browser. You can manage or disable tracking through our cookie banner or your browser settings.

Contact Information

For any questions about this Privacy Policy, or to make a data request, please email info@seasilk.travel.